Research, Wireframing, UI/UX Design, Branding
"You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose." — Dr. Seuss
In this project I was required to design an interactive tourist map for a multi touch kiosk. Following the UX design process, I had to perform research and determine the target audiences and how they would use the kiosk. I identified that my target audience included foreign tourists who cannot speak English, people without cellular data and individuals with varying goals and motivations. Over the course of the project, I developed the UI and visual style of a system that would be both engaging and easy to use.
The Tourist Kiosks will be stationed across various points throughout the CBD and be a valuable resource to tourists without wi-fi. They will be able to search through a database of destinations and find key information such as ticket prices, opening times and contact details. After finding a destination they like, they can use the kiosk’s printer to print directions from their current destination to the new one.
Suggested, Featured & Related Attractions
The travel kiosk will dynamically recommend destinations by getting live updates from Travel Journalism websites. It will also be able to tailor this content with the user’s current location and previous searches.
Collectable Card Designs
Having an account with the tourist kiosk is optional, but to make full use of the kiosk’s ability to store user data they are encouraged to purchase a card with a collectable design. Cards remove the need for users to remember additional usernames and passwords while they are on holiday and double as a memento of their time in Melbourne. The cards feature a variety of event and location-exclusive designs so they are unique to the user's time in Melbourne.
To make users across all language backgrounds feel welcome, there is no “default” language of the Melbourne Tourist Kiosk. The kiosk will cycle through different languages on its standby screen. If the user activates the kiosk when it is on a language that is not theirs, they will be given the option to change it into their own language.